Lotek Systems - Computer Services

Application management

Application Management Services (AMS) embodies a number of specific methodologies to deliver business ROI when you have limited IT staff and need results. These methodologies include defined processes with appropriate tools and techniques such as standards, guidelines, templates, forms, checklists, and automation of business processes.

Each methodology derives value from quality-oriented activities at various stages and checkpoints throughout the life-cycle. These include planning, governance, verifications and validations, auditing and status reviews. The methodologies are always customized to fit the needs of the engagement.

Andy

Andy has often been called upon to visit someone's desk to trace an unplugged cable, network wide glitch, or faulty printer issue. No network access due to side loading malicious frame? Check.
Reinstall drivers, or update when some Windows update comes out? Check.